Frequently Asked Questions
Everything you need to know about bringing luxury home.
What is the typical shipping timeframe for furniture?
Standard shipping for in-stock furniture items typically takes 7-14 business days. Custom or made-to-order pieces may require 4-8 weeks for production and delivery.
Do you offer White Glove delivery services?
Yes, we offer premium White Glove delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor?
We accept returns on most home decor items within 30 days of delivery, provided they are in their original packaging and unused condition. Please note that shipping fees are non-refundable.
Are your wood products sustainably sourced?
At Astonish, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture perfectly match your space.
Do you provide a warranty on your products?
All Astonish furniture comes with a limited 1-year warranty covering manufacturing defects. We also offer extended protection plans for accidental stains and damage.