Returns & Exchanges
At Astonish, we want you to love your home decor and furniture; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original packaging and in unused condition to qualify for processing.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back and choose between a refund or store credit.
- 2.Prepare the Package
Carefully repack your items in their original boxes with all protective padding to prevent damage during transit, ensuring the aesthetic integrity of the product is maintained.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery barcodes.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
